Privacy Policy

Introduction

Pulse Personal Branding LLC ("Pulse Personal Branding," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://pulsepersonalbranding.com/, submit a website form, request information, schedule a consultation, become a client, communicate with us, or otherwise use our services.

Information We Collect

We may collect information you voluntarily provide to us, including:

• Name
• Email address
• Telephone or mobile number
• Company or business name
• Website or social media information
• Appointment and scheduling information
• Information about your business, personal brand, marketing goals, or requested services
• Communications you send to us
• Billing or transaction information
• Feedback and support requests
• Any other information you voluntarily provide

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring website or source
• Dates and times of visits
• General geographic information
• Website interactions
• Cookie and analytics data

How We Use Information

We may use information we collect to:

• Respond to inquiries
• Schedule and manage appointments or strategy calls
• Provide personal branding, marketing, consulting, or related services
• Complete client onboarding
• Provide account and service updates
• Respond to support requests
• Send appointment confirmations and reminders
• Request client feedback
• Send promotional communications where separate marketing consent has been provided
• Process payments
• Maintain customer records
• Improve our website, services, and customer experience
• Prevent fraud, abuse, or security incidents
• Comply with legal obligations
• Protect our rights and interests

Pulse Personal Branding LLC uses SMS messaging to communicate with individuals who have affirmatively opted in. Depending on the consent provided, messages may include appointment confirmations, scheduling reminders, service updates, customer support communications, and separately authorized marketing or promotional messages.

SMS and Text Messaging

Pulse Personal Branding LLC may send SMS or text messages only where the recipient has provided appropriate consent.

Customer-care messages may include:

• Appointment confirmations
• Appointment reminders
• Scheduling or rescheduling information
• Client onboarding updates
• Account or service updates
• Replies to support requests
• Non-promotional follow-ups regarding existing appointments, service requests, or active client relationships.
• Feedback or review requests

Marketing messages may include occasional service offers, announcements, or promotions where you have separately opted in to marketing communications.

Pulse Personal Branding LLC collects consent for marketing and non-marketing SMS communications independently through separate, optional, unchecked consent checkboxes. Visitors may consent to customer-care messages, marketing messages, both categories, or neither category. Consent to receive SMS messages is not required to submit an application, schedule a consultation, or purchase our services.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP.

Reply HELP for assistance.

You may also contact Pulse Personal Branding LLC at +1 (901) 592-2124 or ashton@pulsepersonalbranding.com.

Consent to receive SMS or text messages is not a condition of purchasing any goods or services.

Our SMS messaging program supports STOP requests to opt out of future text messages and HELP requests for assistance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Sharing

We do not sell personal information.

We may disclose information to service providers that perform legitimate business functions on our behalf, including:

• Website hosting
• Customer relationship management
• Appointment scheduling
• Email delivery
• SMS delivery
• Payment processing
• Analytics
• Cloud storage
• Marketing technology
• Information technology
• Legal, accounting, or administrative support

These providers may process information only as reasonably necessary to perform services for us and may not use SMS opt-in information for their own marketing or promotional purposes.

We may also disclose information where reasonably necessary to:

• Comply with law, regulation, subpoena, court order, or legal process
• Respond to lawful government requests
• Protect our rights, customers, property, or safety
• Investigate fraud, security incidents, or unlawful conduct
• Enforce contracts, policies, or legal rights

User Rights and Choices

Depending on applicable law, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where processing is based on consent
• Opt out of marketing communications
• Opt out of SMS communications by replying STOP
• Manage cookies through your browser
• Ask questions about our privacy practices

You may contact us using the information listed below.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

• Operate the website
• Remember preferences
• Measure traffic and website performance
• Understand how visitors use the website
• Improve our marketing and services
• Diagnose technical problems
• Maintain website security

You may adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites or services. Pulse Personal Branding LLC is not responsible for the privacy, security, content, or practices of third-party websites or services. You should review the privacy policy of any third party before submitting personal information.

Children's Privacy

Our website and services are not directed toward children under 13 years of age. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us.

Data Retention

We may retain personal information for as long as reasonably necessary to:

• Provide services
• Maintain business records
• Complete transactions
• Resolve disputes
• Enforce agreements
• Meet tax, accounting, regulatory, or legal obligations

Policy Updates

We may revise this Privacy Policy periodically. Updated versions will be posted at https://pulsepersonalbranding.com/ with a revised effective date.

Contact Information

Questions or requests regarding this Privacy Policy may be directed to:

Pulse Personal Branding LLC

Website: https://pulsepersonalbranding.com/

Email: ashton@pulsepersonalbranding.com

Phone: +1 (901) 592-2124